I hear from CPA firms. It usually goes like this: Clients expect so much. If they don’t get what they want, they threaten to go elsewhere. So firms are in a struggle to meet client demands while not burning out their staff, kind of caught between a rock and a hard place. How do you [...]

“The Seven Keys to Success in CPA Firm Management” is a report that you can download. It points out after much research that firms can be filtered by their results and some fall into the ‘Leaders’ category and some fall into the ‘Laggards’ category. Leaders excel in 7 areas, not surprisingly: Leadership, Technology, Learning Organization, [...]