I’m looking forward to achieving new goals with fresh energy. This is a time for new beginnings and creative thinking. When the winds of change blow, some people build walls and others build windmills. –Chinese proverb. The picture above is an acroyoga (acrobatics and yoga) pose and was taken by Tyler Blank, a good friend [...]
Do you ever feel like you’re having a lackluster day? Or maybe a lot of days are feeling that way lately. Are you blaming the economy because you’re not motivated to do anything but procrastinate? Do you go through the motions of your day and do the required actions and wonder why your heart’s not [...]
On May 20 I had the extreme pleasure of having lunch with Michael Gerber. I also attended his evening presentation and a pre-event phone conference call. He said many things and here is a summary for those of you who missed him. Much of what he spoke about is covered in his new book. Enjoy [...]
Here are some numbers dealing with customer loyalty. It has been proven that organizations with high levels of loyal customers typically grow sales at 2X the rate of their competition. It costs 5 times as much to get a new customer than to keep an existing customer. The most effective and least expensive form of [...]
