Do you ever feel like you’re having a lackluster day? Or maybe a lot of days are feeling that way lately. Are you blaming the economy because you’re not motivated to do anything but procrastinate? Do you go through the motions of your day and do the required actions and wonder why your heart’s not [...]

Are you ‘participating’ in the recession? ‘Participating’ can also be called ‘contributing’. Do you know the toilet paper shortage story? It was told to me by a colleague and fellow coach, and now I pass it on to you. A young student of economics came home from college and wanted to impress his grandmother about [...]

In the last issue we gave some metrics that indicated how focusing on customer loyalty can save you money and grow your sales. Start thinking about your customers in terms of their lifetime value. If each sale is $1,000 and a customer may buy something twice a year, that’s only $2,000 per year. But multiply [...]