Intergenerational dialog is an issue for many organizations. The boomers have different expectations, work habits, life goals, communication strategies, technology experiences and attitudes than Gen x (born 1963-78), and Gen Y (born 1979-98) is even more different. Each generation is a product of the educational, social, family structure, political, economic times in which it grew [...]
Whether you’re an organization 1, 10, 100 or 1000 people, learning is the key to a continuously successful business. Yes, there are other keys, like capital, leadership, client relations, etc. But in many ways they relate back to learning. As a business/firm owner there are many things to learn. You probably learned a lot of [...]
Are you the kind of person who likes to get away? Get away from big city noise and traffic and crowded sidewalks? Get away from a series of appointments and emails and the pressures of a normal workday? Would you really like to do more planning and evaluating, but never seem to find the time? [...]
Here’s some useful information for Valentine’s Day (and any day)!! These are gifts that will be truly treasured no matter who you call your Valentine. Maybe you have a spouse or significant other. Maybe you have a business partner, employees, customers or strategic partners. Recognizing and addressing these issues can improve your customer loyalty, employee [...]
1. Dance full out. You can dance small or you can dance big. Have you watched ‘Dancing With the Stars’? Do the performers get any points for holding back? No, the judges want to see full expression and commitment to the movement. Are you committed to your business? Do you really go for it? Put [...]
We’ve seen plenty of layoffs in the last few months and we feel for people who have lost their jobs, have very little with which to support their families and are perhaps in danger of losing their homes. Much less has been said about those who didn’t get laid off. There are things affecting them, [...]
Recently I was leading a workshop on Customer/Employee Loyalty which I entitled ‘Dancing With The Stars’. Many of us have watched that TV show or a similar one called, “So You Think You Can Dance.” Some of us have even tried some partner dancing, taken lessons, or danced at weddings. One person told a story [...]
In the last business tip we talked about big hairy audacious goals (BHAG’s) a term coined by Jim Collins and Jerry Porras in their book Built to Last and discussed again in Jim’s book Good to Great. We mentioned that it’s management’s job to help individual employees align their personal goals with the company’s goals. When [...]
Do you have a big hairy audacious goal (BHAG)? This is a term coined by Jim Collins and Jerry Porras in their book Built to Last and discussed again in Jim’s book Good to Great. For a company, a BHAG is its reason for being, what it does best in the world, gets passionate about [...]
Last week we started understanding concepts from Jim Collins’ book Good to Great. After analyzing companies that had met his criteria for explosive and sustained growth, he discovered that each had what he calls “Level 5 Executives”. While levels 1-4 include competent people, Level 5 Executives distinguish themselves by a “paradoxical mix of personal humility [...]