Validation and Client Loyalty
This is one of my favorite videos on Youtube. It’s all about positivity, smiling, attracting people by how you make each person feel. This is the basis of client loyalty, that personal connection that makes people want to be around you. Each person in this short video feels validated and encouraged to shine.
I mentioned the video in passing in a previous post. Kudos to you if you can find it or remember which post it is. Please tell the rest of the readers. Yeah, you got it. This is a teaser to get you to look at some previous posts.
Please relate a short story of when someone else’s smile was so infectious that you just had to smile as well. All these stories will help all our readers get ideas on how to create more attraction and loyalty in their lives and businesses. Please tell one of your experiences where you felt validated and encouraged to shine.
I always like your stories.
More business coaching advice:
- How to Create Customer Loyalty In the last issue we gave some metrics that indicated how focusing on customer loyalty can save you money and grow your sales. Start thinking about your customers in terms of their lifetime value. If each sale is $1,000 and a customer may buy something twice a year, that’s only $2,000 per year. But multiply [...]...
- The Metrics of Customer Loyalty Here are some numbers dealing with customer loyalty. It has been proven that organizations with high levels of loyal customers typically grow sales at 2X the rate of their competition. It costs 5 times as much to get a new customer than to keep an existing customer. The most effective and least expensive form of [...]...
Jeri Quinn at Driving IR helps leaders of small and medium sized businesses who want to grow their companies. Her specialty area is creating cultures where employees show initiative and take ownership of their work. Results include engaged employees, loyal customers/clients, lots of referrals, huge profit increases, more enjoyment and a sellable asset. What makes Jeri unique is her thirty five years experience starting, growing and selling businesses, 25 years at the helm of her own companies. You can obtain a Referral Success Kit with lots of ideas to reduce your client acquisition costs and grow your referral engine by going to her website. www.DrivingImprovedResults.com. Contact her directly at jeri@DrivingImprovedResuts.com or 212-923-5820 if you would like her to speak to your group, organization or tradeshow.
great story!